Privacy Policy

Last Updated: September 2026

Books N Beyonds respects your privacy, and this page explains what happens to your information when you shop with us. We are an online bookstore and stationery store based in Pakistan, and we deliver medical books, school and college books, and all kinds of stationery items to customers across the country. Please read this policy carefully so you know how we collect, use, and protect your information.

By using booksnbeyonds.com, you agree to the practices described here. If you don’t agree with something, you’re welcome to contact us before placing an order.

1. Information We Collect

When you browse our website or place an order, we collect a few types of information:

Information you give us directly

  • Your name, phone number, and email address
  • Your delivery address and city
  • Payment details or preferences (we don’t store your full card or bank details on our servers)
  • Any messages you send us through our contact form, WhatsApp, or customer support numbers

Information collected automatically

  • Your IP address and browser type
  • Pages you visit on our site and how long you stay
  • The device you use to shop with us (mobile, desktop, tablet)
  • Cookies and similar technologies, which help the site remember your cart and preferences

Information from third parties

  • If you order through a courier partner, they may share delivery status updates with us
  • If you sign in or interact through social media, we may receive basic profile details you’ve made public

2. Why We Collect Your Information

We don’t collect data just to collect it. Here’s what we actually use it for:

  • To process and deliver your order to your doorstep, anywhere in Pakistan
  • To send order confirmations, delivery updates, and receipts
  • To respond to your questions, complaints, or return requests
  • To improve our website, our book catalogue, and our stationery range
  • To send you offers, discounts, or new arrivals, but only if you’ve agreed to hear from us
  • To keep our site secure and prevent fraud or misuse

3. Cookies and Tracking

Like most online stores, we use cookies. These are small files stored on your device that help us:

  • Keep items in your cart while you browse
  • Remember your login if you have an account with us
  • Understand which books and products are popular, so we can stock better
  • Show you relevant offers based on what you’ve looked at before

You can turn off cookies through your browser settings at any time. Just know that some parts of the site, like the shopping cart or checkout, might not work as smoothly without them.

4. How We Share Your Information

We’re not in the business of selling your data, and we never will be. That said, we do share limited information with a few trusted parties so your order actually reaches you:

  • Courier and delivery partners, so they can get your books and stationery to your address
  • Payment processors, if you pay online, so your transaction goes through securely
  • IT and hosting providers, who help keep our website running
  • Government or legal authorities, only if required by law, or to protect our rights, our customers, or the public

We never share your data with random advertisers or hand it off to anyone just to make a quick profit.

5. How Long We Keep Your Data

We hold on to your order history and account details for as long as you have an account with us, or as long as needed to handle returns, complaints, or legal requirements. If you ask us to delete your account, we’ll remove your personal data, except for anything we’re legally required to keep, like tax or transaction records.

6. Your Rights as a Customer

You have a say in how your data is handled. At any point, you can:

  • Ask us what personal information we hold about you
  • Request a correction if something’s wrong or outdated
  • Ask us to delete your account and associated data
  • Opt out of promotional emails or messages, anytime, no hard feelings
  • Ask us questions about this policy through our contact details below

To use any of these rights, just drop us an email or message, and we’ll sort it out as quickly as we can.

7. Keeping Your Data Safe

We take reasonable steps to protect your information from theft, loss, or misuse. This includes secure servers, restricted access to customer data, and encrypted checkout pages where payments are involved. That said, no website on the internet can promise 100% security, so we ask you to also do your part, like keeping your account password private.

8. Children’s Privacy

Since we sell school and college books, some of our customers might be parents or guardians shopping on behalf of students. Our website isn’t designed for children to use unsupervised, and we don’t knowingly collect personal information directly from minors. If a parent believes their child has shared information with us without permission, please reach out and we’ll remove it.

9. Links to Other Websites

Our site might link out to other pages, like a courier’s tracking portal or a payment gateway. Once you leave booksnbeyonds.com, this policy no longer applies. We’d suggest checking the privacy practices of any third-party site before sharing information there.

10. Changes to This Policy

We may update this privacy policy from time to time, whether that’s because of new features, new laws, or just to keep things clear. Whenever we make changes, we’ll update the date at the top of this page. We’d encourage you to check back occasionally, especially before placing a large order.

11. Contact Us

If you have any questions, concerns, or requests about your privacy or this policy, reach out to us anytime:

Books N Beyonds

Email: info@booksnbeyonds.com

Phone / WhatsApp: +923097271940

Address: 145-B Near Baba Tower Mubeen Market Gulghasht Colony, Multan

We usually respond within a day or two, and we’re always happy to help sort out any concerns about your data.